1. About Drool Jewel

These Terms & Conditions apply to purchases made through the Drool Jewel website.

Drool Jewel creates handmade jewellery pieces using carefully selected materials. By placing an order through our website, you agree to these Terms & Conditions.

If you have any questions, please contact us through our website's contact page or email drooljewellery@gmail.com.

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2. Products

Each Drool Jewel piece is handmade with care. Due to the nature of handmade products, slight variations may occur between pieces, including differences in colour, texture, shape, finish, or natural materials used.

These variations are part of the uniqueness of each piece and are not considered defects.

Product photographs aim to represent each item as accurately as possible; however, colours may vary slightly depending on screen settings and lighting.

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3. Orders and Payment

All prices displayed on the website are the current prices for each product and are subject to change.

An order is confirmed once payment has been successfully received.

Drool Jewel reserves the right to cancel an order in exceptional circumstances, such as an error in product availability or pricing. If an order is cancelled, any payment received will be refunded.

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4. Shipping

Information about delivery options, processing times, estimated delivery times, and international shipping can be found on our Shipping page.

International customers are responsible for any customs duties, import taxes, brokerage fees, or other charges applied by their country upon arrival, unless otherwise stated.

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5. Returns and Refunds

Our Returns & Refunds Policy explains your rights and our procedures for returns, refunds, damaged items, and cancellations.

EU customers may have a statutory right of withdrawal as described in our Returns & Refunds Policy.

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6. Product Care and Safety

Jewellery should be handled with care. Please refer to our Product Care & Safety Guide for information on how to look after your piece and any relevant safety information.

Failure to follow care instructions may affect the longevity of your jewellery.

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7. Intellectual Property

All Drool Jewel designs, photography, written content, branding, and original artwork are the intellectual property of Drool Jewel.

You may not copy, reproduce, modify, or use Drool Jewel designs or content without prior written permission.

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8. Contact

If you have any questions regarding these Terms & Conditions, your order, or our products, please contact us through our website's contact page.

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These Terms & Conditions are governed by applicable UK law.